CANCOM SecureGPT

Deploy secure AI chatbots with corporate knowledge

Generative Artificial Intelligence (AI) has found its way into many areas of the workplace. Employees often use AI chatbot solutions such as ChatGPT to support creative processes or to analyze data. However, if this use is not regulated by the company, risks arise with regard to data security and the quality of the results. That’s why the CANCOM SecureGPT framework offers comprehensive protection and the ability to deploy multiple, customizable chatbots for a wide range of applications and functions.

CANCOM SecureGPT

CANCOM SecureGPT offers the following advantages

The greatest risks associated with the uncontrolled use of AI tools in businesses lie in the security and quality of the results. When using the standard version of ChatGPT, all data entered – including sensitive customer or company data – is processed and stored on external servers for processing. In addition, the answers may contain incorrect information because there is no way to verify what information the AI is using to answer the question.

CANCOM SecureGPT meets this challenge and offers you the following advantages

  • Selection and combination of popular LLMs such as GPT-3.5 Turbo, GPT-4 and GPT-4.0 from OpenAI as well as other models such as Aleph Alpha, Mistral or LLama 2 and LLama 3.

  • Secure deployment in cloud, on-premises and private cloud environments.

  • Admin interface with administration features such as authorization concepts or connection to existing SSO services.

  • Integration of data sources and third-party systems such as ERP, CRM or ticket systems.

  • Create custom knowledge bases with corporate data from which bots learn.


Use cases for companies

Securely deploy ChatGPT
Operate ChatGPT technology securely and in compliance with data protection regulations in your cloud, on-premises and private cloud environments.

CANCOM SecureGPT

Sales Bot

Provide customers with information about your products and portfolio through your website or customer portal. You can integrate workflows to have the bot perform pre-defined actions, such as requesting customer information like phone number or email address.

Internal digital colleague

Integrate your internal information from CRM, ERP, Sharepoint, or digital documents into a bot. The bot acts as an internal digital colleague, allowing users to tap into your company’s knowledge base and ask specific questions.

Interner digitaler Kollege
CANCOM SecureGPT

Customer Support

SecureGPT can be used for both internal and external customer support. This allows organizations to free up their support staff and provide their customers with a self-service option with access to the organization’s internal knowledge.

Versions of CANCOM SecureGPT

SecureGPT
CODE
SecureGPT
PaaS
SecureGPT
SaaS*
Hosted in customer Azure240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT240626 Icon X SecureGPT
Free model selection240626 Icon X SecureGPT240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT
Access to general knowledge240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT
Access to internal knowledgepdf userbasiertpdf, docx userbasiert & zentral240626 Icon gruen SecureGPT
manual or automated data import240626 Icon X SecureGPT240626 Icon gelb SecureGPT240626 Icon gruen SecureGPT
Pay-per-Use240626 Icon X SecureGPT240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT
Protected against access by unauthorized third parties240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT
Add-On Catalog (Connectoren)240626 Icon X SecureGPT240626 Icon gruen SecureGPT240626 Icon gruen SecureGPT
Operational management by CANCOM**240626 Icon X SecureGPT240626 Icon X SecureGPT240626 Icon gruen SecureGPT

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